Shipping policy

Shipping Policy

At Zarveil, we are committed to delivering your orders promptly and efficiently. Please review the details of our shipping procedures below.

Processing Time:

  • All orders are processed within 1-3 business days (excluding weekends and holidays).
  • You will receive a notification once your order has shipped, including tracking information.

Shipping Rates & Delivery Times:

We offer shipping worldwide! Shipping costs are calculated at checkout based on your location and the shipping method selected. The estimated delivery time for all orders is 6-12 business days.

International Shipping:

We ship to over 20 countries worldwide, including the USA, UK, Canada, Australia, UAE, and more. Please note that international shipping times may vary slightly depending on the destination country’s customs clearance processes, but all orders should typically arrive within 6-12 business days.

Customs Duties, and Taxes:

Orders shipped internationally may be subject to customs duties, taxes, or import fees imposed by your country's customs department.

These charges are not included in the item price or shipping cost and must be paid by the recipient upon delivery.

Customs policies vary by country, and unfortunately, we have no control over these charges and cannot predict what they may be.

If your parcel is held at customs, your local courier or customs office will contact you. Please check with them for more information.

Order Tracking:

Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to check your order’s status via our shipping partner's website.

Delayed or Lost Orders:

If your order is delayed or lost in transit, please contact us at customer-support@zarveil.com. We will work with the carrier to resolve the issue and provide you with updates.

Wrong Address Disclaimer:

It is the responsibility of the customer to ensure that the shipping address entered at checkout is correct. We are not responsible for orders delivered to incorrect or outdated addresses.

Contact Information:

If you have any questions regarding our shipping policy, feel free to contact us at:

  • Email: customer-support@zarveil.com

Thank you for shopping with Zarveil. We are committed to providing a smooth and reliable shipping experience!